Shipping Policy

After receiving your order confirmation email, all orders are processed within 1 to 2 business days (excluding weekends and holidays). You will receive another notification when your order has shipped.

Standard UK Delivery


FREE*/ £3.95

Order before 10 pm for delivery within 3 working days

*FREE for orders over £30

£3.95 for orders below £30

Next Day UK Delivery 


Order before 10 pm for delivery the next working day. Please note: Orders placed after 10 pm on a Saturday, or any time on a Sunday or bank holiday will be processed on the next working day (Mon-Fri) and delivered the day after.

International Delivery 


Order Destination

Europe 5-9 Days

USA 8-11 Days

Canada 5-7 Days

Rest Of World 5-10 Days


The date of delivery may vary due to carrier shipping practices, delivery location, method of delivery, and the items ordered. 

Return & Exchange Policy

Customer Care

We accept returns up to 30 days after delivery, if the item is unused and in its original condition, and we will refund the full order amount minus the shipping costs for the return. 

In the event that your order arrives damaged in any way, please email us as soon as possible at with your order number and a photo of the item’s condition. We address these on a case-by-case basis but will try our best to work towards a satisfactory solution.

If you have any further questions, please don't hesitate to contact us at

The following items can't be returned or exchanged

Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:

  • Jewellery and Hairpieces

In the unlikely event your goods arrive damaged/ faulty you must phone or email within 24 hours of receipt. All faulty goods must be returne​d to us within 7 days of receipt. We will refund your return postage and provide a replacement.